If you need after sales service, please provide contract number/problem description/problem photo/drawing mark, and send the information to the following after-sales email: feedback@primabuilder.com or contact our colleague who works for you.
1. Supports replacement of fittings and plates
2. Online installation introduction
3. Recommendations for routine maintenance
Please check the detail warranty information below:
| For Retail Orders | For Project Orders | ||||
| Series | Item | Warranty (Year) | Series | Item | Warranty (Year) |
| Kitchen Cabinet | Carcass | 5 | Kitchen Cabinet | Carcass | 2 |
| Door panel | 5 | Door panel | 2 | ||
| Countertop | 5 | Countertop | 2 | ||
| Hardware | 5 | Hardware | 2 | ||
| Appliance | 1 | Appliance | 1 | ||
| Accessory | 1 | Accessory | 1 | ||
| Wardrobe | Carcass | 5 | Wardrobe | Carcass | 2 |
| Hardware | 5 | Hardware | 2 | ||
| Door panel | 5 | Door panel | 2 | ||
| Door fitting | 5 | Door fitting | 2 | ||
| Function fitting | 2 | Function fitting | 2 | ||
| Bathroom Vanity | Carcass | 5 | Bathroom Vanity | Carcass | 2 |
| Door panel | 5 | Door panel | 2 | ||
| Countertop | 5 | Countertop | 2 | ||
| Hardware | 5 | Hardware | 2 | ||
| Accessory | 2 | Accessory | 2 | ||
Accessories display:
DTC soft close hinges
DTC: Chinese brand
DTC soft close drawer slider
DTC: Chinese brand
Blum soft close hinges
Blum: Austria brand
Blum soft close drawer slider
Blum: Austria brand
Drawer organization accessories
Handle
Multiple choices
